Browser does not display ProxySG Management Console correctly with Java 8 (SGOS 6.5.x)

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Article ID: 168370

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

When using Java Version 8 (e.g., Update 31) with the ProxySG Management Console, you might experience the following issues:

  • The browser does not display the Management Console after logging in.
  • The browser displays the left navigation pane, but when you select an option the browser does not display the appropriate Management Console page.
  • When you click Launch to open the Visual Policy Manager (VPM), the VPM does not open. The Launch button then becomes inactive (grayed out).

Resolution

Java 7 is supported for SGOS 6.5.x. Download the latest Java 7 update, if necessary.
To determine the version of Java JRE version that is running, open Windows Control Panel and launch Java. In the Java Control Panel, in the General tab, click About.

User-added image

SGOS Release Notes are available with the release image: https://support.symantec.com > MySymantec > Downloads > Software Downloads section

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