hpms.cms.gov webpage not loading via explicit proxy

Products

• ProxySG Software - SGOS

Issue/Introduction

hpms.cms.gov redirects to https://hpms.cms.gov but doesn't load the page. The explicit service listener has detect protocol enabled.

Resolution

Disable detect protocol for this domain. The fastest way to fix this problem is to add the following two lines to your local policy file:

<proxy>
   url.domain= hpms.cms.gov detect_protocol(none)

The local policy file can be found in the HTTPS-Console under Configuration > Policy > Policy Files > Install local file from: Text Editor. Click Install.