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ProxyAV update failed. sslv3 alert handshake failure
Article ID: 168366
Updated On:
Products
ProxyAV Software - AVOS
ProxySG Software - SGOS
Issue/Introduction
Customer has issue in upgrading Antivirus pattern in ProxyAV. Eventlog show as below.
2014-10-28 00:04:10+00:00UTC AV Updater: failed! "default" state HTTPS client error: sslv3 alert handshake failure
2014-10-28 00:04:10+00:00UTC AV Updater: failed! "default" state HTTPS client error: sslv3 alert handshake failure
Cause
Due to the Poodle Vulnerability, all SSLv3 connections are now rejected. The customer should select TLS for SSL since it is a much more secure connection method.
Resolution
Customer can change to TLS after login to management console > Advanced > SSL Client > SSL versions: then choose TLSv1.
Feedback
Yes
No
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