Getting health check Critical error instead of Warning

Article Id: 168340

Status: Published

Updated On: 22-03-2018 17:53

Legacy Id: TECH244948

Products:

Advanced Secure Gateway Software - ASG SG-300 Symantec WebFilter (formerly Blue Coat WebFilter - BCWF) SG-600 Intelligence Services SG-510 SG-810 SG-9000 SG-900 SG-S500 SG-S400 Secure Web Gateway Virtual Appliance SG-S200 ProxySG Software - SGOS SWG VA-100

Issue/Introduction:

Why is the Health check notification for just one DNS server failing is showing as "critical" instead of "warning" ?

Changing Default Notifications Severity from Warning to Critical may cause this phenomenon:

User-added image

Resolution:

Changing this back to the default ( Warning ) should resolve the issue.