Getting health check Critical error instead of Warning

Article Id: 168340

Status: Published

Updated On: 22-03-2018 17:53

Legacy Id: TECH244948

Products:

Advanced Secure Gateway Software - ASG , SG-300 , Symantec WebFilter (formerly Blue Coat WebFilter - BCWF) , SG-600 , Intelligence Services , SG-510 , SG-810 , SG-9000 , SG-900 , SG-S500 , SG-S400 , Secure Web Gateway Virtual Appliance , SG-S200 , ProxySG Software - SGOS , SWG VA-100

Issue/Introduction:

Why is the Health check notification for just one DNS server failing is showing as "critical" instead of "warning" ?

Changing Default Notifications Severity from Warning to Critical may cause this phenomenon:

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Resolution:

Changing this back to the default ( Warning ) should resolve the issue.