How to clear the web filtering cache

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Article ID: 168308

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Updated On:

Products

ProxySG Software - SGOS Symantec WebFilter (formerly Blue Coat WebFilter - BCWF)

Issue/Introduction

Resolution

   1. Disable BCWF:
  • Browse to Configuration > Content Filtering > General and clear Blue Coat Web Filtering.
  • Click Apply.
BCWF_Unchecked
   2. Force a database download:
  • Browse to Configuration > Content Filtering > BCWF > Download Now.
BCWF Downlaod

   3. Enable BCWF:
  • Browse to Configuration > Content Filtering > General and select Blue Coat Web Filtering.
  • Click Apply.
BCWF Checked

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