Unable to generate CSR or Self Signed Certificate on ProxyAV - Returns 'Internal Error'

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Article ID: 168293

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Updated On:

Products

ProxyAV Software - AVOS

Issue/Introduction

You are on AVOS 3.5.1.x and receive 'Internal Error' when trying to generate a Self Signed Certificate or CSR 

Cause

This is caused by bug 201990 which is resolved in 3.5.2.1. 

Resolution

Upgrade to AVOS 3.5.2.1

Workaround

You might get success in various browsers/browser versions without upgrading, however it's not very likely