Can't log in to Security Analytics due to Firefox security errors
Article ID: 168242
Updated On:
Products
Security Analytics
Issue/Introduction
Firefox often changes their security policies. This sometimes prevents users from logging in using Firefox but logins with Chrome and IE work properly.
Resolution
1. In Firefox, select Firefox > Preferences > Advanced > Certificates > View certificates.
2. Select the Server tab. Delete the entry/entries for your Security Analytics server.
3. Restart firefox.
In Firefox version 33, select Firefox > Preferences > Advanced > Encryption > View certificates > Your certificates.
Select and delete the offending certificates for your server and restart Firefox.
2. Select the Server tab. Delete the entry/entries for your Security Analytics server.
3. Restart firefox.
In Firefox version 33, select Firefox > Preferences > Advanced > Encryption > View certificates > Your certificates.
Select and delete the offending certificates for your server and restart Firefox.
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