WSSA receives authentication prompt from local proxy.

Products

• Web Security Service - WSS

Issue/Introduction

Users see a pop-up window requesting credentials when the WSSA is configured with proxy settings to contact to the Web Security Service (WSS). The local proxy is also configured with web authentication and intercepts the initial request to ctc.threatpulse.net. Then the local proxy requests the WSSA to authenticate.

Users receive an authentication pop-up window similar to the following:

 

Environment

Web Security Service

WSSA

Resolution

To bypass the authentication request pop-up, install the following policy into the proxy Local policy file.
 
On the ProxySG appliance:

1. Select Configuration > Policy > Policy Files.
2. In the Install Local File From selection menu, select Text Editor from the drop-down menu and click Install.
3. Paste the following policy at the bottom of the file:

 <Proxy> 
url.domain=ctc.threatpulse.net authenticate(no) ALLOW 

4. Click Install.