Error removing /home/apache files after running DSZAP on Solera Appliance

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Article ID: 168213

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Updated On:

Products

Data Center Security Monitoring Edition Security Analytics

Issue/Introduction

When running DSZAP on a Solera appliance running Solera OS version 6.6.x, the following errors occur:

Welcome to CakePHP v2.2.2 Console
---------------------------------------------------------------
App : dsweb
Path: /gui/dsweb/
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Capture Summaries Cleaned
Capture Events Cleaned
PCAP Import Jobs Cleaned
PCAP Import Schedules Cleaned
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -f /etc/cron.d/dscrontab' as root on DS112.dscapture.net.
DeepSee Data Cleaned
Deleting /home/apache files
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -fr /home/apache/artifacts/*' as root on DS112.dscapture.net.
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -fr /home/apache/reports/*' as root on DS112.dscapture.net.
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -fr /home/apache/pcaps/*' as root on DS112.dscapture.net.
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -fr /home/apache/hammerhead/*' as root on DS112.dscapture.net.
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -fr /home/apache/thumbnails/*' as root on DS112.dscapture.net.
Sorry, user apache is not allowed to execute '/usr/local/bin/rm -fr /home/apache/reputation/cuckoo/*' as root on DS112.dscapture.net.
Actions Inactivated

Resolution

After running a DSZAP on a 6.6.x server, you need to manually remove the files from the /home/apache directory.  As root, run the following commands:

rm -fr /home/apache/artifacts/*
rm -fr /home/apache/reports/*
rm -fr /home/apache/pcaps/*
rm -fr /home/apache/hammerhead/*
rm -fr /home/apache/thumbnails/*
rm -fr /home/apache/reputation/cuckoo/*


Then reboot the server.