Using GPO fails to update Unified Agent
Article ID: 168211
Updated On:
Products
Web Security Service - WSS
CDP Integration Server
Issue/Introduction
The following error was seen in the eventlogs when the update of the Unified Agent failed:
Product: Unified Agent -- Error 1921. Service 'Blue Coat Unified Agent' (bcua-service) could not be stopped. Verify that you have sufficient privileges to stop system services.
Product: Unified Agent -- Error 1921. Service 'Blue Coat Unified Agent' (bcua-service) could not be stopped. Verify that you have sufficient privileges to stop system services.
Cause
GPO was running as User Policy.
Resolution
Changed GPO to run as Machine Policy.
Feedback
Yes
No
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