All intelliVM tasks fail with intelliVM error after customizing the intellivm profile in Malware Analysis
Article ID: 168206
Malware Analysis Software - MA
Password change in the intelliVM.
If you changed the password of the user admin when customizing an intelliVM profile, all tasks for this profile will fail since MAA cannot login to the intelliVM anymore.
/opt/mag2/logs/ivmcontrold.log will show:
WTSQueryUserToken An attempt was make to reference a token that does not exist
You need to customize the intelliVM profile again, and rest the password to be empty (no password). Then you need to build the profile again.