Disk Hardware alerts on DeepSee, Security Analytics DSH200 and DSH202

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Article ID: 168193

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Updated On:

Products

Security Analytics

Issue/Introduction

DeepSee or Security Analytics Platform appliances based on the DSH200 and DSH202 hardware may on reboot alert on the following kinds of errors:
 

[[email protected] info]# tail /var/log/csr-history/info/dslogdump
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b9; Event Description: Enclosure PD 10(c Port 4 - 7/p0) power supply 1 removed; Device ID: 16; Enclosure Index: 0; Slot Number: 1; 
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207ba; Event Description: Enclosure PD 10(c Port 4 - 7/p0) power supply 2 removed; Device ID: 16; Enclosure Index: 0; Slot Number: 1; 
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b1; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) fan 2 removed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Critical Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b0; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) fan 1 failed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b3; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) fan 3 removed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b6; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) power supply 2 removed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b5; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) power supply 1 removed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Warning Hardware DISK_STATUS Adapter 2; seqNum: 0x000207af; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) fan 1 removed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Critical Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b2; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) fan 2 failed; Device ID: 15; Enclosure Index: 0; Slot Number: 0; 
2014-10-30 09:20:01-04 Critical Hardware DISK_STATUS Adapter 2; seqNum: 0x000207b4; Event Description: Enclosure PD 0f(c Port 0 - 3/p0) fan 3 failed; Device ID: 15; Enclosure Index: 0; Slot Number: 0;


 

Cause

These errors are spurious and incorrect and may be ignored. They reference hardware which does not exist in the DSH200 and DSH202 appliances.  This is due to the RAID card providing incorrect information to the logging system.

Resolution

These errors can be ignored.  They should only happen after a reboot of the appliance and should not continue to occur as long as the appliance is not rebooted.