Which IP address and port must be enabled from the firewall to allow the ProxySG appliance to send service information?

Article Id: 168160

Status: Published

Updated On: 13-05-2017 11:27

Legacy Id: TECH244716

Products:

ProxySG Software - SGOS

Issue/Introduction:

You want to know which server should be allowed from the firewall in order to upload the logs from the ProxySG appliance to your support case.

Allow the following from the firewall:

Server URL: upload.bluecoat.com
IP address: To obtain the current IP address, perform an nslookup against NS3.BLUECOAT.COM. Using the IP address is not recommended.
Port: 443
Service: HTTPS