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McAfee application may fail to initialize if system clock isn't accurate
Article ID: 167973
Updated On:
Products
XOS
Issue/Introduction
McAfee application may fail to initialize if system clock isn't accurate.Symptoms:
The firewall must be licensed.
- McAfee application status is Down after chassis or VAP reload (the McAfee VAP doesn't become Active)
- NTP cannot reach upstream server and the system clock is running significantly ahead of actual current time:
- Message on VAP virsh console reports a licencing issue:
The firewall must be licensed.
Cause
McAfee Firewall Enterprise may fail to initialize and application status stays Down if system clock isn't accurate.
Resolution
Make sure the configured NTP server is reachable from the CPM. Verify system clock with the show calendar command. If necessary, remove unreachable NTP servers from XOS configuration and adjust the clock manually using the calendar command.
Workaround
N/AFeedback
Yes
No
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