CA Identity Governance fails to import from CA Identity Manager connector.

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

After running an import from Identity Governance we are experiencing an error message like this one.

 

25550 23:05:28,456 ERROR [stderr] (default task-8) java.lang.RuntimeException: Process [<processname>] not found! 

25551 23:05:28,457 ERROR [stderr] (default task-8) at com.eurekify.workpoint.adaper.service.GetFirstNodeAction.<init>(GetFirstNodeAc tion.java:26) 

25552 23:05:28,457 ERROR [stderr] (default task-8) at com.eurekify.workpoint.adaper.service.TMSRequestsHandlerImpl.getFirstNodeRcmPa rameters(TMSRequestsHandlerImpl.java:1699)

Environment

Identity Governance 14.x

Resolution

In order to resolve this, you need to update your Workpoint DB Administrator.

To do this please follow these steps.

from GM -> Administration > settings > Workpoint DB Administration

Once inside you can press "update" (See image below)

 

 

After that, try to run the import again.