CA Identity Governance fails to import from CA Identity Manager connector.

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Article ID: 16787

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction



After running an import from Identity Governance we are experiencing an error message like this one.

 

25550 23:05:28,456 ERROR [stderr] (default task-8) java.lang.RuntimeException: Process [BBAggImport] not found! 

25551 23:05:28,457 ERROR [stderr] (default task-8) at com.eurekify.workpoint.adaper.service.GetFirstNodeAction.<init>(GetFirstNodeAc tion.java:26) 

25552 23:05:28,457 ERROR [stderr] (default task-8) at com.eurekify.workpoint.adaper.service.TMSRequestsHandlerImpl.getFirstNodeRcmPa rameters(TMSRequestsHandlerImpl.java:1699)

 

How can we resolve this?

Environment

Identity Governance

Resolution

In order to resolve this you need to update your Workpoint DB Administrator.

To do this please follow these steps.

from GM -> Administration > settings > Workpoint DB Administration

Once inside you can press "update" (See image below)

 

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src="/servlet/servlet.FileDownload?file=0150c000004AKnEAAW" alt="pic1.jpg" width="656" height="243">

 

After this is complete please try the import again.

Attachments

1558719201462000016787_sktwi1f5rjvs16v8y.jpeg get_app