Scheduled dashboard output file is blank for users who were synchronized from CAPC (CABI users with tenant).
Article ID: 16784
CA Infrastructure ManagementCA Infrastructure ManagementCA Performance Management - Usage and AdministrationCA Performance Management - Data Polling
How to resolve a blank scheduled dashboard file for users who were synchronized from a CAPC/CABI integration.
CAPM 3.5 CABI integration
Steps to reproduce:
1. Configure CABI and CAPC for User Sync 2. on CAPC go to Inventory - CABI 3. on CABI make sure that you login as User Sync 4. Go to Public - ca - pm - Dashboards 5. Run Scheduled job for CA PM Monitoring status or CA PM Overview Product Usage (output PDF) 6. After job executing run output PDF file
Go to tomcat base directory where CABI Installed.
Navigate to webapps\jasper server-pro\WEB-INF to the folder
Search for applicationContext-externalAuth-template-mt.xmlfile
Open file ,search for “proxyRequestParameterAuthenticationFilter” with in the file.
change the WebUILoginEnabled property value from false to true