Check Point policy installation fails with "no memory" error message

book

Article ID: 167778

calendar_today

Updated On:

Products

XOS

Issue/Introduction

This article describes an issue where pushing the Check Point policy fails with an error message "Load on module failed - no memory"The following error message may appear when trying to push the Check Point policy to gateways:  "Load on module failed - no memory".

Resolution

In most situations, this error message is not related to a memory issue, but results from a configuration error.

One of possible reasons is a security policy containing an international or non-ASCII character.

As a workaround, you can disable "rulebase_uids_in_log" parameter, or contact Check Point to obtain a hotfix.
  1. Open SmartDashboard.
  2. Go to 'Policy' menu - Global Properties - SmartDashboard Customization - under Advanced Configuration, click on 'Configure...' - expand the 'FireWall-1' - go to 'General'.
  3. Clear the box rulebase_uids_in_log.
  4. Click 'OK' to close all windows.
  5. Install the Security policy.

Another possibility is a cluster IP address configured in "General properties" and conflicting with one of the IP addresses on the gateway.

Workaround

N/A