While using the SD Catalog following popup message appears: "An ActiveX control on this page might be unsafe to interact with other parts of the page. Do you want to allow this interaction ?"

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Article ID: 16776

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

CA Client Automation allows users to select Software to install to their own

machines using the  Software Delivery Catalog.

Updated versions of Internet Explorer can cause popup errors.



What do I do if I get the following Error Message, when I try to use the Software Delivery Catalog  ?

 

<Please see attached file for image>

Error.gif

 

 

Environment

CA Client Automation - All Versions

Resolution

Edit the registry entry 1201 to value 3 under these keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0

 

Setting it to 3 means that 'Initialize and script ActiveX controls not marked as safe' is disabled.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKfRAAW" alt="Regedit.gif" width="650" height="244">

Attachments

1558719297624000016776_sktwi1f5rjvs16v9t.gif get_app
1558719295795000016776_sktwi1f5rjvs16v9s.gif get_app