You are seeing /?bcsi_scan in your URL

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Article ID: 167751

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Updated On:

Products

ProxyAV Software - AVOS ProxySG Software - SGOS

Issue/Introduction

You are seeing /?bcsi_scan in your URL
The ProxySG is configured to scan viruses using a ProxyAV
The ICAP patience page is enabled
The object download is hitting the patience page timeout

Resolution

/?bcsi_scan will appear in a URL when the download of an object takes longer than you have configured and ICAP scanning and patience pages are enabled.  This is normal operating behavior for this configuration.