Why does the tcp_error exception display instead of my custom exception page?


Article ID: 167747


Updated On:


ProxySG Software - SGOS


tcp_error exceptions take precedence over custom exception pages if the destination host is unreachable.




Unfortunately, there is no way to replace the tcp_error exception with a custom exception because there is no "server error" returned to the proxy. As a result no trigger will match any CPL you may have to display a specific custom exception. This is expected behavior.

You can of course modify the default tcp_error exception so that all tcp_error related errors use the same tcp_error exception.

Additional Related Articles:

TECH243616 How can I customize the default exception tcp_error?
TECH243638 TCP_ERROR - Why do I get this when I use a ProxySG.