What does Error receiving data from the authentication agent for realm realm_name, error=54 in the ProxySG Event Log mean?
Article Id:
167734
Status:
Published
Updated On:
17-10-2019 08:52
Legacy Id:
TECH243650
Products:
Advanced Secure Gateway Software - ASG
, ProxySG Software - SGOS
Issue/Introduction:
error=54 indicates that BCAAA is not able to read data from the ProxySG. A packet capture on the TCP port used for communication with BCAAA at the time of the issue is required for further analysis.
realm_name, error=54 appears on the event log
Resolution:
The resolution would be granting modify rights on the BCAAA installation directory for the domain user which is used to run the BCAAA service