You want the ProxySG to notify you when an event occurs

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Article ID: 167677

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

You want the ProxySG to notify you when an event occurs
Event notification
How do I enable email notification from the Proxy?
How does the proxy send event log notifications via email using SMTP?

Resolution

The ProxySG can send event notifications to Internet email addresses using SMTP. You can also send event notifications directly to Blue Coat for support purposes.  Please note that Blue Coat's SMTP servers will only send email to the Blue Coat domain and not to any domains outside of Blue Coat.

Note: If you want to send event notifications directly to Blue Coat, you can use the email address: [email protected], and the SMTP gateway hostname: mail.heartbeat.bluecoat.com. You will also need to enable Blue Coat Systems Monitoring in the Management Console by going to Maintenance > Heartbeats.

To configure event notifications using the Management Console:

  1. Go to Maintenance > Event Logging > Mail
  2. Click New to add a new email address; then click Ok
  3. Enter either the SMTP gateway hostname or IP for you mail server
  4. Click Apply

 

To configure event notifications using the CLI, enter the following commands:

    SGOS>enable
    Enable Password:
    SGOS#config t
    SGOS#(config)event-log
    SGOS#(config event-log)mail smtp-gateway gateway
    SGOS#(config event-log)mail add [email protected]
    SGOS#(config event-log)exit