You have been notified of a BCWF website rating change but your proxy does not reflect the new category rating

book

Article ID: 167655

calendar_today

Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

You have been notified of a BCWF website rating change but your proxy does not reflect the new category rating

Resolution

BCWF rating changes can take up to 24 hours to be reflected in the latest downloaded database. This is because the files are updated at approximately 5pm Mountain Time and then are built, compressed, and then released. The actual files are posted at midnight Eastern Time.

To determine if your proxy is running the latest version of the database:

In the Management Console

  1. Click on the Statistics tab
  2. Click on "Advanced"
  3. Click on "Content Filter Service"
  4. Click on "Show Blue Coat Download log"