Windows event viewer indicate BCAAA error ID 2204 and 2205.
This is a permission issue. The user running BCAAA must have write access to the BCAAA application directory.
Please check your BCAAA user and install directory permission by following step.
[Check BCAAA login user]
Start>Settings>Control Panel>Administrative Tools>Services
Check BCAAA "Log On As"
[Check BCAAA install directory permission]
Open properties of BCAAA directory.
Default install path is following.
C:\Program Files\Blue Coat Systems\BCAAA
Check Security Tab of BCAAA logon user's permission.
Please add "write permission" if your BCAAA logon user does not have "write" permission.