Why won't the ProxySG subscribe to CachePulse/Web Application Protection features even with an installed valid license?

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Article ID: 167644

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

Running SGOS V6.5.2.1 features two new features suscribable features: CachePulse and Web Application Protection.

To enable and download subscription from the server, you must install not only each valid licenses but also the available support contract entitlement of your ProxySG appliance associated with the unit serial number. Both subscription expiration dates are automatically set to end of the entitlement.