Why rejoin operation is necessary after restoring an archived configuration without error?

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Article ID: 167617

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

After you save and restore an archived configuration through the Management Console (Configuration >General > Archive), the ProxySG appliance won't join Windows Domain automatically. The domain state remains "Joined configuration only (must rejoin)" and authentication does not work.
 
This occurs in SGOS 6.4.x and later with IWA Direct authentication configured (no IWA BCAAA).

This behavior is by design; it reduces security risks to Windows valid credential information.

 

Resolution

Rejoin Windows Domain manually as follows:

  1. In the Management Console, select Configuration > Authentication > Windows Domain.
  2. Select the domain name.
  3. Click Rejoin to join the ProxySG appliance.
  4. Provide valid Username and Password information.

The appliance should resume authentication with your Windows Domain Controller successfully.