Why is PacketShaper not discovering any traffic classes?

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Article ID: 167603

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Updated On:

Products

PacketShaper

Issue/Introduction

There is traffic flowing through PacketShaper but no classes are listed in the traffic tree.

Resolution

This can happen if you set the wrong site router address. PacketShaper will monitor and manage only the traffic coming in or going out through the site router. Go to the setup tab and change the site router setting to none.