Why is Reporter is taking up most/all available resources?
Blue Coat Reporter is a database server, and is designed to use as much CPU and RAM as it has available. Because of this, it is recommended that Reporter should be installed on a dedicated, enterprise level server. To help decide which server specifications would be recommended, refer to the following documentation:
Reporter 9.x Sizing Guide: https://support.symantec.com/content/unifiedweb/en_US/article.DOC10270.html
Repoter 10.x Sizing Guide: https://support.symantec.com/content/unifiedweb/en_US/article.DOC10587.html