Why do I have Service Unknown configuration error messages?

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Article ID: 167563

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Updated On:

Products

PacketShaper

Issue/Introduction

PacketShaper/Seeker is reporting “Service Unknown” configuration error messages on the Info tab.

Resolution

This message appears because a traffic class is associated with a service that is not known to the version of PacketWise you are using. You will see this message if you revert an image or delete a plug-in that a traffic class is using.