Why do I receive the following Event log message: "SSL Proxy failed while processing CLIENT HELLO"
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Article ID: 167556
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Updated On:
Products
ProxySG Software - SGOS
Issue/Introduction
The following error is registered when there is an invalid SSL certificate:
"SSL Proxy failed while processing CLIENT HELLO"
This error occurs when:
- The ProxySG blocks all HTTPS traffic that does not have a valid SSL certificate (Secure Sockets Layer certificate).
- This affects any port 443 traffic that does not use SSL certificates (such as some peer-to-peer, IM applications, legacy applications).
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