Why does the DNS Proxy cause timeouts for some sites?

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Article ID: 167553

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

The ProxySG appliance doesn't send a UDP port 53 response to client by PCAP.

Resolution

Please check whether reflect_client_IP is enabled.

- The DNS response is transfered to the TCP proxy service if the response data is over 512 bytes. 
- The DNS server sends the TCP DNS response to the client directly by reflect_client_IP config.
- The client PC will respond with RST packet.

You can disable reflect_client_IP with the below CPLpolicy.
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<dns-proxy>
    Reflect_ip(no)
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