Problem accessing the packetshaper via the serial port
Packeteer supplied a cable to connect the PacketShaper/AppVantage unit to a PC. If you can't locate this cable, use a standard 9-pin RS-232 null-modem cable. This cable should connect between the unit's console port and the PC's serial port.
In order to access the PacketWise command-line interface from the console port, you must configure your modem communication program to the following settings:
Speed: 9600 bps
Data bits: 8
Stop bits: 1
COM port: the serial port on your PC that the null-modem cable is connected to (for example, COM 1 or COM 2)
If your communications program supports several flow control protocols, select hardware flow control.