Why am I unable to receive syslog message from PacketShaper?

Products

• PacketShaper

Issue/Introduction

The article describes why the user can be unable to receive syslog message from PacketShaper.

 

Environment

PackeShaper

Resolution

Once you have configured the syslog server for PacketShaper, you are required to enable the services.

# set syslog add host:10.XX.XX.XX output:local4,4 port:514 datetime
Usage: setup syslog add host:<ipaddress> [output:<facility>,<level>] [port:<portnum>] [datetime]

#setup syslog state on

PacketShaper will send the following types of messages to the syslog server when set to warn level:

1. Login failed
2. Hard drive status
3. Measurement Engine status
4. Direct standby status
5. Plug-in status

If you set the level to 3 or lower, you will not receive any syslog messages.

Here is an example syslog message when a user logs in with an incorrect password:

Wed Nov 21 11:0242 2012 IST (Calcutta) SYSW-4-LOG_WARN: -login failed