Which versions of PacketWise software can I load on my PacketShaper?

Products

• PacketShaper

Issue/Introduction

Depending on the PacketShaper model and hardware revisions (where applicable), PacketShapers support specific versions of PacketWise software.

Resolution

In most cases, support for new PacketShaper models is introduced with a specific version of PacketWise. For example, support for PacketShaper models 1700, 3500, and 7500 was introduced with PacketWise 7.3.

The following table lists PacketShaper models and the supported PacketWise software versions. Never install and earlier software version than is listed for a particular model.

PacketShaper Model	Supported PacketWise Versions
900	8.2.2 and later
1200	7.1 and later
1400, 1400 Lite	7.4, 7.5, 8.1 and later (version 8.0 not supported)
1550	6.0.1 and later
1700	7.3 and later
2500	4.1 and later
3500	7.3 and later
6500	5.0.1 and later
7500	7.3 and later
8500	5.2 and later
9500	6.1 and later
10000 Revision A-F*	7.0 and later
10000 Revision G and higher*	7.3 and later

Download PacketWise software and plug-ins.

*You can determine the hardware revision of your PacketShaper by using the version verbose command via the CLI; the hardware revision letter appears at the end of the Part Number line.