When using IWA authentication, a popup authentication window opens after inactivity timeout expires.

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Article ID: 167433

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

When using IWA authentication, a popup authentication window opens after inactivity timeout expires.
Issue occurs when "Challenge user after logout" is checked. 
 

Resolution

This behavior is by design when the "Challenge user after logout" option is enabled. 

To disable this feature:

Go to Management Console >- Configuration tab > Authentication > IWA > IWA General > Uncheck Challenge user after logout and save your changes.