When does your BlueCoat Web Filter license expire?

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Article ID: 167429

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Updated On:

Products

Advanced Secure Gateway Software - ASG SG-300 Symantec WebFilter (formerly Blue Coat WebFilter - BCWF) SG-S500 SG-S400 Secure Web Gateway Virtual Appliance SG-S200 ProxySG Software - SGOS SWG VA-100

Issue/Introduction


You want to know when your BlueCoat Web Filter (BCWF) license expires.

Resolution

The ProxySG does not store any information associated with the expiration date of BlueCoat Web Filter licenses. License validation is done on the database server at the time of an attempted download. To obtain information regarding the expiration date of your BlueCoat content filter license please contact the vendor. If you use Blue Coat Web Filtering please contact customer care support and provide your BCWF username.