When installing a ProxySG License, why do I receive the error: License key file validation failed (5505051)?

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Article ID: 167427

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

License key file validation failed (5505051)  occurs when you attempt to install an invalid license file (such as SGOS 5 Edition) on a ProxySG appliance running SGOS 6.x. Sometimes the license needs to be Updated through the LCAMS server Update License for the license to include the updated component.

Note: If the ProxySG is not under a valid support agreement, Update License will not add the SGOS 6.x component.