When configuring Director to register a ProxySG, an error message "connection error" shows up in GUI and CLI.
Unable to register a ProxySG in Director
It is possible that the Director does not have an appliance certificate installed.
To confirm whether Director has an appliance certificate, please do the following:
1. Use a Secure Shell (SSH) application or serial console to connect to Director
2. Log in as an administrator (or admin) as below:
director login: admin
Last login: Mon Aug 10 05:55:51 on ttyS0
Copyright (c) 1997-2009, BlueCoat Systems, Inc.
Welcome to SG-ME 5.4.1.1 #38189 2009.03.16-092918
director >
director > en
director #
director # config t
director (config) #
director (config) # show ssl appliance-certificate
appliance-certificate does not exist. Please request/import one first.
If the "appliance-certificate does not exist." message appears, please use the following steps to obtain an appliance certificate.
Obtaining a Director Appliance Certificate with Internet access
To get a Director appliance certificate for a Director appliance that has access to the Internet:
director # config t
director (config) #
director (config) # ssl request-appliance-certificate
Requesting certificate
Verifying certificate
Certificate verified successfully
NOTE: This command creates a new private key, creates the Certificate Signing Request (CSR) signature for the private key, and sends the CSR to Blue Coat to get a corresponding appliance certificate.
To display the appliance certificate, please do the following command:
director (config) # show ssl appliance-certificate