When is the configured alternate FTP server used to upload access logs?

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Article ID: 167409

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Updated On:

Products

Reporter ProxySG Software - SGOS

Issue/Introduction

When is the configured alternate FTP server used to upload access logs?

Resolution

Alternate FTP upload servers are used in two cases.

  • Connection failure: DNS resolve issues, unreachable IP, rejected credentials. If the ProxySG appliance fails to connect to the primary, it immediately tries the secondary. If that fails, it attempts the primary again on the next connection attempt.
  • Upload failure: Provokes a retry, which causes the secondary to be attempted, but the upload retries don't happen until the next connection attempt interval.