Updates and support URL for ProxySG

Products

• ProxySG Software - SGOS

Issue/Introduction

• Here is the list of URLs that the Symantec ProxySG will use to send/retrieve data from Symantec.
• You will need to resolve the IP if you need it as it can be different depending on your location.
• What URL does the ProxySG contact for updates and support?

Resolution

• list.bluecoat.com (BCWF)
• support.symantec.com (SGOS upgrades)
• upload.bluecoat.com (Sending support information)
• sp.cwfservice.net (DRTR rating servers for SGOS 6.5)
• webpulse.es.bluecoat.com (DRTR rating servers for SGOS 6.6)
• av-download.bluecoat.com (ProxyAV update servers)
• hb.bluecoat.com (sending heartbeat information back to Blue Coat)
• abrca.bluecoat.com (Used to retrieve the "birth-certificate")
• subscription.es.bluecoat.com (Application Protection, CachePulse & Geolocation)