What versions of Red Hat Linux are officially supported by Reporter 9.x versions?

book

Article ID: 167392

calendar_today

Updated On:

Products

Reporter

Issue/Introduction

The Reporter release notes declare support for these versions:

32 and 64-bit: Red Hat Enterprise AS release 4 and AP 5 (Nahant Update 4 or 5)

Red Hat, however, has a whole list of versions that almost match these names.  See below for the list, plus which versions support what Linux version.

Resolution

Red Hat Enterprise Linux 4 ( Nahant ), 2005-02-15. Uses Linux 2.6.9

Red Hat Enterprise Linux 5 ( Tikanga ), 2007-03-14. Uses Linux 2.6.18 ( Release notes )

  • 5.1, also known as Update 1, 2007-11-07 ( Release Notes )
  • 5.2, also known as Update 2, 2008-05-21 ( Release Notes , single file )
  • 5.3, also known as Update 3, 2009-01-20 ( Release Notes )
  • 5.4, also known as Update 4, 2009-09-02 (kernel 2.6.18-164, Release Notes )
  • 5.5, also known as Update 5, 2010-03-30 (kernel 2.6.18-194, Release Notes ) [Supported in 9.3.1.1, and 9.2.x versions]
  • 5.6, also known as Update 6, 2011-01-12 (kernel 2.6.18-238, Release Notes and Errata for release )
  • 5.7, also known as Update 7, 2011-07-21 (kernel 2.6.18-274, Release Notes and Errata for release ) [Supported in 9.3.2.1 and 9.2.x , 64-bit only]
  • 5.8, also known as Update 8,  [Supported in 9.3.3.2 and 9.4.x]
  • 5.9, also known as Update 9,  [Supported in  9.4.2.x]

Red Hat Enterprise Linux 6 (Santiago), 2010-11-10 Uses Linux 2.6.32 ( Release Notes ).

  • 6.1, also known as Update 1, 2011-05-19 ( Release Announcement ) [Supported in 9.3.2.1 and 9.2.x , 64-bit only]
  • 6.2, also known as Update 2,  [Supported in 9.3.3.2 and 9.4.x]
  • 6.3, also known as Update 3,  [Supported in 9.3.3.2 and 9.4.x]
  • 6.4, also known as Update 4,  [Supported in 9.4.2.x]
  • 6.4, also known as Update 4,  [Supported in 9.5.x.x]
  • 6.9, also known as Update 1,  [Supported in 9.5.3.x]

Summary:

In summary, no problem has been reported that is specific to a Linux distribution as long as it conforms to the above version specifications for 4 and 5 ( Kernel 2.6.9 and 2.6.18, respectively). Red Hat Enterprise Linux 6 will be supported with 9.3.2.1. In rare cases, if you encounter a problem with Reporter on a specific version, the diagnosis might be delayed as the version compiles and Blue Coat engineering can get to the root cause of the issue/symptoms.

Note:

Red Hat Enterprise Linux 7 has been extensively tested with  Reporter version 9.5.X.X and is used in our lab environment as well as being used by many customers without issue however it is not officially validated with Red Hat.  

Links to other articles:

For a list of Linux commands that are relevant to Reporter, see 000014647

For details on how to take a memory dump on Linux, see 000012804