The setup urlcategory test command is used to for find out if a URL is in the PacketShaper cache.
The setup urlcategory update command is used to find out the category for a URL that is not in the PacketShaper cache; the command retrieves the category from the WebPulse server.
# setup urlcategory update www.yahoo.com
If you use setup urlcategory test command on a URL that is not in cache, the result will display no categorization found for <URL>. This is because the setup urlcategory test command only retrieves the URL categories that are cached.
# setup urlcategory test www.yahoo.com
No categorization for www.yahoo.com found.
Note: The URL cache is stored in system memory, so the contents will be removed if the PacketShaper is reset or loses power.
If you believe that a URL ia not being categorized accurately, send your feedback to http://sitereview.bluecoat.com/sitereview.jsp.
For additional information, please refer to https://bto.bluecoat.com/webguides/packetguide/current/nav/overviews/url-categories-overview.htm