What ports need to left open for Reporter to work?

book

Article ID: 167367

calendar_today

Updated On:

Products

Reporter

Issue/Introduction

What ports need to left open for Reporter to work?

Resolution

Here are some tips to follow when your reporter won't load:

  • Ensure there is nothing listening on port 8081.
    • Use netstat -a in a command line to determine this.
    • Note: You can use the following command to find a port on the server:
      •  Netstat – an |find <port#>
      • to find the other port, listen on: Netstat – an|find <port#>.
      • To set this up permanently, use this command on the command line:
        •  Netstat – an 1|find <port#>
  • Ensure Reporter is starting before IIS.
  • ISS (not IIS) security software is known to hold port 8082 open.
  • Mcafee virus software has been known to hold open port 8081.

Note: If all of the above have been validated, the most probable cause of the loading issue is a corrupt database. See 000010417 for more information on database corruption.