AutoSys job fails with error 20005

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

AutoSys jobs failed with an error code of 20005.

Environment

• Product: Workload Automation AE 11.3.x
• Platform: Windows and UNIX/LINUX
• Database: Any

Resolution

The exit code 20005 is not an AutoSys specific exit code. Usually this type of exit code comes from a script/command or the Operating system. 

• On Windows, use the command 'net helpmsg <exit_code>' for explanation of the error code. 
• On Unix the meaning of error codes can often be found in the file /usr/include/sys/errno.h
• We have had clients see those types of errors when permissions or access to a file/command was in some way compromised, meaning they did not have access.
• Review the job's std*files, the agent logs and operating system logs from the time of the problem for additional information.