What antivirus exclusions are needed for AV scanners running on the Blue Coat Reporter server

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Article ID: 167147

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Reporter

Issue/Introduction

What antivirus exclusions are needed for AV scanners running on the Blue Coat Reporter server
Excluding Blue Coat Reporter files from virus scanning
You want to know what exclusions are needed for antivirus scanners

Resolution

Blue Coat Reporter must maintain locks on many files in order to guarantee file integrity, and antivirus software can force its own locks preventing Reporter's locks. Because many files in the Reporter directory structure do not contain any file extension, the entire folder should be excluded from virus scanning.