Using the ProxyClient 3.2 bcpcpassword utility to clear or enter an uninstall password

Products

• Mobility Threat Protection

Issue/Introduction

How do I use the bcpcpassword utility?

What is the bcpcpassword utility?

How can I clear or reset the ProxyClient uninstall password?

Resolution

Introduction to the bcpcpassword Utility

The bcpcpassword utility is provided with the ProxyClient 3.2.1.1 to set and to clear the uninstall password. Administrators can use this utility to relax tamper resistance on the client computer to troubleshoot issues. For example, by entering the uninstall password, an administrator can start and stop the ProxyClient service, enable or disable drivers, and so on.

Starting with ProxyClient 3.2.1.1, you can configure an uninstall password on the Client Manager, which enables tamper resistance helps secure the configuration and policy as follows:

 

• A user cannot uninstall the ProxyClient software unless the user is a local administrator who knows the uninstall password.
• A user cannot stop the ProxyClient service using the Services application in the Windows Control Panel, or net stop from the command line. (This includes local administrators.)

Whether or not an uninstall password is configured, users cannot view or edit the ProxyClient configuration file.

How to Use the bcpcpassword Utility

The bcpcpassword utility is located in the ProxyClient installation directory; for example,

C:\Program Files\Blue Coat\ProxyClient\bcpcpassword.exe

Note: If you run the bcpcpassword utility on a Windows Vista computer with User Account Control enabled, you must run it as an administrator.

The bcpcpassword utility supports the following command-line arguments:

Argument	Description
None	Opens a dialog box that enables you to set an uninstall password or to clear the uninstall password.
/password myuninstallpassword	Sets the uninstall password /password myuninstallpassword.
/clear	Clears the uninstall password. In other words, after the administrator has completed troubleshooting the issue, use this command to restore tamper resistance protections.