Some streaming video content can only be watched by residents inside the country where the video was produced.
Content providers base your physical location on your geo-located IP address.
This may cause an issue if you are routing through the Cloud service and you do not have a Datapod in your own country.
If you are in a country where there are no Datapods currently deployed, your physical location will appear to be outside of your own country. This is based on the geo-located IP address of the Datapod you are currently connected to.
This means the content-providers will believe you are trying to watch content from a location which is not allowed, and will therefore be blocked.
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Example 1:
> You live in the UK.
> You have configured your traffic to route via the Datapod in Germany.
> You want to watch BBC iPlayer
Result:
> You will be blocked by the BBC iPlayer service as your connection appears to have come from outside of the UK
Solution:
Route your traffic via the London Datapod instead.
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Example 2:
> You live in Italy
> You have configured your traffic to route via the Datapod in London
> You want to watch live video steaming on Rai.it
Result:
> You will be blocked by Rai.it as you appear to be a UK user.
Solution:
Create policy to bypass the cloud service for Rai.it.
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The ThreatPulse Cloud service is constantly growing and as such, new Datapods are being deployed in additional countries.