Unable to upgrade the Auth Connector (Web Security Service) on Windows Server 2008
Article ID: 167055
Web Security Service - WSS
Upgrading the Symantec WSS Auth Connector on Windows Server 2008 causes an error.
This is a result of the DHCP Client service locking the bcca.exe file.
- Stop the "Symantec WSS Auth Connector" and "DHCP Client" services
- Execute "services.msc"
- Locate the services in the list, right-click on the item -> Stop
- Run the Auth Connector upgrade once again
- Re-start the services