Unable to run the health check: Invalid DRTR service name

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Article ID: 167042

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Updated On:

Products

Asset Management Solution ProxySG Software - SGOS

Issue/Introduction

Health Check for DRTR might fail as "Unable to run the health check: Invalid DRTR service name" due to a defect.

  drtr.rating_service
    Domain name: sp.cwfservice.net      DNS status: success
      Enabled      OK      UP
.....
      IP address: 103.246.39.213              Enabled      Unknown      UP
>       Unable to run the health check: Invalid DRTR service name.
        Last status: Success.
        Successes (total): 2      (last): Wed, 12 Mar 2014 19:56:23 GMT      (consecutive): 0
        Failures  (total): 0      (last): Never      (consecutive): 0      (external): 0
        Last response time: 0 ms      Average response time: 280 ms
        Minimum response time: 0 ms      Maximum response time: 560 ms

Resolution

This defect as been addressed in B#198892, planned to be released in SG 6.5.4.1.