Unable to download Microsoft Windows updates


Article ID: 167036


Updated On:


Web Security Service - WSS


Getting errors or unable to download Microsoft Windows updates.


Allowing Microsoft Windows updates is an option that is controlled in the Web Application area of the Cloud Portal.

  1. Log into the Cloud portal: https://portal.threatpulse.com.
  2. On the top tab select Content Filtering.
  3. Under Content Filtering select Policy.
  4. In the G2 Rule in the to Where field, click Web Applications.
  5. Click Edit.
  6. Click Software Downloads.
  7. Select the Microsoft Update Option.

This will allow updates to be downloaded.

If you have any questions please contact support.(866) 362-2628