Unable to download Microsoft Windows updates

book

Article ID: 167036

calendar_today

Updated On:

Products

Web Security Service - WSS

Issue/Introduction

Getting errors or unable to download Microsoft Windows updates.

Resolution

Allowing Microsoft Windows updates is an option that is controlled in the Web Application area of the Cloud Portal.

  1. Log into the Cloud portal: https://portal.threatpulse.com.
  2. On the top tab select Content Filtering.
  3. Under Content Filtering select Policy.
  4. In the G2 Rule in the to Where field, click Web Applications.
  5. Click Edit.
  6. Click Software Downloads.
  7. Select the Microsoft Update Option.

This will allow updates to be downloaded.

If you have any questions please contact support.(866) 362-2628